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Shipping policy

Shipping 
To return your product, you should mail your product to:

Local Wisdom Cards

328 S Guadalupe St., Ste. F, Santa Fe NM 87501, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We currently ship orders within the USA through USPS. A tracking number for your order will be provided via confirmation email once your order has shipped.

Please make sure your drop-off mail location is secure and the shipping address you've provided is correct. Local Wisdom Cards is not responsible for lost or stolen packages after delivery.

Customers are responsible for providing a correct mailing address during check-out. Please make sure all addresses are correct as we will not refund for wrong address on your part. In the event of a returned or rejected package, the customer will be contacted and will be required to pay re-shipment postage.

If you made an error in your mailing address, please contact us within 24 hours of placing your order and provide the correct information. Once an order has shipped, we are unable to make any changes. 

LOST OR STOLEN PACKAGES

Local Wisdom Cards cannot be held responsible or liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for lost shipments.

DAMAGED ORDERS

If your order is damaged upon arrival, please email us at localwisdomcards@gmail.com immediately  with a description and photograph of the damage. If damages are due to fault of our own, we offer exchanges for the damaged products with free shipping.